Last updated: [3-04-2014]
Thank you for choosing Markhor Jackets. We want to ensure you have a seamless shopping experience. Please review the following information regarding our shipping policies:
1. Shipping Destinations:
- We currently ship to addresses within [Worldwide]. If your location is not listed, please contact us at [customer-support@markhorjackets.com] to inquire about special arrangements.
2. Processing Time:
- Orders are typically processed within [5 to 7] business days of receiving payment. Please note that processing time may vary during peak seasons or promotional periods.
3. Shipping Methods:
- We offer the following shipping methods:
- Standard Shipping: Estimated delivery within [7] business days.
- Express Shipping: Estimated delivery within [3 to 4] business days.
- Shipping costs and delivery times are calculated at checkout based on your location and selected shipping method.
4. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment on our website or through the carrier’s tracking system.
5. Customs and Duties:
- For international orders, please be aware that customs duties and taxes may be applicable. These charges are the responsibility of the recipient and are not included in the product or shipping cost.
6. Shipping Delays:
- Markhor Jackets is not responsible for delays caused by weather conditions, customs processing, or other unforeseen circumstances. We will make every effort to inform you of any significant delays.
7. Missing or Lost Packages:
- If your package is marked as delivered but cannot be located, please contact our customer support at [customer-support@markhorjackets.com] for assistance.
8. Changes to Shipping Information:
- Ensure that your shipping address is accurate before completing your order. We are not responsible for packages shipped to incorrect addresses provided by the customer.
9. Contact Information:
- For any questions or concerns related to shipping, please contact our customer support at [customer-support@markhorjackets.com].
Thank you for choosing Markhor Jackets!